Pittsburgh House Cleaning, LLC is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. We do not sell, rent, or trade your personal information with third parties for marketing purposes.
We take your privacy seriously and take measures to provide all visitors and users of Pittsburgh House Cleaning, LLC with a safe and secure environment.
We collect the following types of personal information when you interact with our services:
Personal Details: Name, email, address, and/or zip code.
Job Inquiry Information: Details related to the service you are inquiring about (e.g., project specifications, service requests).
We use your personal information to:
Process and respond to your service inquiries.
Communicate with you regarding the services we offer.
Improve our services and customer experience.
Send necessary transactional communications (e.g., service confirmations, receipts).
Pittsburgh House Cleaning, LLC offers text message (SMS) communication to customers who provide their mobile phone number and consent to receive texts.
Types of messages you may receive:
Appointment confirmations, reminders, and rescheduling notices
Day-of updates (e.g., "Your cleaner is on the way")
Customer service replies to inquiries you send us
Occasional promotions or seasonal discounts (only if you opt in separately)
Consent: By entering your phone number on our booking form or otherwise providing it to us, you consent to receive SMS messages from Pittsburgh House Cleaning, LLC at that number. Consent to receive texts is not a condition of purchase.
Message frequency: Varies based on your bookings and service schedule.
Message and data rates may apply, depending on your mobile carrier and plan.
Opting out: You may opt out of text messages at any time by replying STOP to any message you receive from us. You'll get one confirmation message, and no further texts will be sent unless you opt back in. To resume messages, text START.
Help: Reply HELP to any message for support, or contact us directly at info@pittsburghhousecleaning.net or 412-912-4941.
Carrier liability: Carriers are not liable for delayed or undelivered messages.
Data sharing: We do not sell, rent, or share your mobile number or SMS opt-in data with third parties for their own marketing purposes. Your number is used solely to communicate with you about Pittsburgh House Cleaning, LLC services.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Data is securely stored in our AWS database.
Pittsburgh House Cleaning, LLC may set and access Pittsburgh House Cleaning, LLC cookies on your computer. Cookies are used to provide our system with the basic information to provide the services you are requesting. Cookies can be cleared at any time from your internet browser settings.
When someone visits Pittsburgh House Cleaning, LLC we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to track things such as the number of visitors to the various parts of the site and interactions with the site. This information is processed in a way that does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of visitors to our website.
We take data security seriously and employ various security measures to protect your personal information, including:
Encryption: All personal data is encrypted to ensure it is stored securely.
Access Control: Access to personal information is restricted to authorized personnel only.
We do not share your personal information with third parties. All data collected is stored securely in our AWS database and is only accessible by authorized personnel within our company.
You have the right to:
Access the personal information we hold about you.
Correct or update your personal information.
Request the deletion of your personal information.
To exercise any of these rights, please contact us at info@pittsburghhousecleaning.com.
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, the updated version will be posted on this page with the date of the latest revision.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@pittsburghhousecleaning.com.